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Booking Policy — N4 Charters Seychelles

1. Making a Booking

Bookings can be made via:

  • WhatsApp

  • Phone

  • Email

  • Website

To secure your date, we may require:

  • A deposit

  • Full payment (depending on charter type)

2. Payment Methods

We accept:

  • Cash

  • Online Payment via Website

  • Credit/Debit Cards

  • Bank Transfers

All payments must be cleared before departure.

3. Cancellation Policy

To provide clarity and fairness, our cancellations follow:

Guest-Initiated Cancellations

  • 48+ hours before departure: 100% refund

  • Within 24–48 hours: 50% refund

  • Within 24 hours / No-show: No refund

Weather-Related Cancellations

If the Captain determines conditions unsafe:

  • Guests may reschedule for free, or

  • Receive a full refund

The Captain’s decision is final for safety reasons.

4. Late Arrivals

  • Please arrive at least 15 minutes before departure.

  • Late arrival reducing charter time does not qualify for refund.

5. Changes to Bookings

  • Date changes are allowed subject to availability.

  • Additional requests (catering, décor, equipment) must be made at least 24 hours in advance.

6. Charter Inclusions

Depending on charter type, inclusions may include:

  • Snacks and drinks

  • Snorkeling gear

  • Fishing equipment (if applicable)

  • Crew and Captain

  • Fuel (for selected routes)

These inclusions will be clearly stated at the time of booking.

7. Guest Responsibilities

Guests must:

  • Follow safety instructions

  • Supervise children

  • Avoid damaging equipment

  • Respect marine life and protected areas

Any damage caused may result in additional charges.

8. Vessel Substitution

In rare cases of technical issues or maintenance, N4 Charters may substitute the booked vessel with another of equal or higher category.

9. Maximum Capacity

For safety and licensing reasons, each boat has a fixed maximum guest capacity.
We cannot exceed this number under any circumstance.

10. Contact for Bookings & Support

N4 Charters Seychelles
WhatsApp/Phone: +248 2614802
Email: n4chartersseychelles@gmail.com
Departure Location: Eden Island Marina, Mahé